Sales, Executives, & Road Wariors

Note this can also be configured via the Web-portal for easy quick configuration

Net Impressions, a small business, finds Business Power 800 can offer them new power to complete sales quickly and efficiently.

Mark, as head sales executive for Net Impressions, only occasionally needs to report to his physical office in Southwest Houston since he conducts his business daily from his virtual office created with Business Power 800 Services.

Mark, head sales executive for Net Impressions catches every important call with VHQ--whether it is the hard-to-contact CEO of a prospering business who's ready to close the deal or a family member who wants him to bring home a poster board tonight for a school assignment.

How Mark catches the important calls:
• Caller dials VHQ number and presses *0.
• Caller will be asked to speak name followed by the # key.
• The caller is placed on hold listening to music while VHQ finds Mark.
• The system notifies Mark that a caller is on hold and he hears the caller's call back number and spoken name.
• What does Mark press to connect to the caller?
• This allows Mark to screen his calls and choose which calls to answer…in Touch…in Control…NOW!

With VHQ, Mark keeps in contact with his two-person sales agent staff via calls, faxes, messages, and even reminder calls to himself or staff.

Each morning Mark -calls Sam and Mary to get their schedule for the day and confer on developing contacts and making sales. Mark also calls the main office to gather project information and progress, new sales leads, and product updates.

With every sales person on the trail for new business, the small sales staff meets often by phone, reporting outcomes of sales calls and what might be a clinching consideration for making the next call a successful one.

Mark collects Sam's and Mary's weekly sales and contact reports via fax to his VHQ number and then faxes a summarized sales report to the project manager at Net Impressions. The same fax program allows Mark, Sam, and Mary to have the most recent data faxed to them at any fax number they choose.

One of the biggest challenges for executives is keeping up with key emails while away from their computer and answering the important ones in a timely fashion.

How Mark Gets Email with his Other Phone Messages:
• Mark wants to know when he has a voice mail, fax message, important email, or when a client or staff is trying to reach him
• VHQ calls Mark's cell phone and announces he has messages waiting. He presses the # key followed by his security code to log in
• He presses 1 for messages and *7 to connect to any callers on hold.
• Mark listens to his Email message and Presses 3 to reply to the Email.
• While replying to the Email, Mark remembers he needs to talk to Mary about a new account, so he presses 4 and makes a call to her
• In this call, Mark accesses his email and voice mail, answers them all, and connects to his staff, including Long Distance, and he can do it whether he's on his personal phone or at a pay phone

Self-made reminder messages scheduled to play at a selected date and time on the VHQ number are helpful too--cueing Mark, Sam and Mary, for example:
• to follow-up on promising business calls,
• to set appointments with new contacts and referrals next week,
• to attend all-staff meetings, networking breakfasts, luncheons, and
• to get the data together for the end-of-month reports and other deadlines.

Other notes to record may be co-workers' special dates such as job anniversary, performance reviews, birthdays, and other important events.

The sales staff is assured they are meeting the needs of their main office and maintaining momentum with efficient and frequent communication. VHQ makes it easy….in Touch….in Control….NOW!

Mark and his Sales Group are Using the following Business Power 800 Services: